Frequently Asked Questions:
Can I wear my
own clothes?
Yes, you may wear your own clothing while attending the treatment
program. We do ask, however, that you dress modestly. If you have a
question about a particular item of clothing, you may ask a staff
member. When attending the inpatient program, we ask that you not
bring clothing with drawstrings.
Do you take
Insurance?
Yes, we are contracted with many insurance plans and make every
effort to work with your financial situation. Please call our
Admission and Referral Coordinator at
1.800.235.5570 to find out more specifics about
how we can work with your insurance.
When are
visiting hours?
Visiting hours are:
Monday- Friday 7:00 pm – 8:30 pm
Saturday 4:00 pm-8:30 pm
Sunday 3:00 pm-8:30 pm
I am coming
from out of town, how will I get from the airport to the
program?
Please notify us of your flight schedule and we will arrange a town
car service to pick you up and transport you to the program. It is
beneficial if you provide us with a cell phone number to facilitate
this transportation.
Can I use my cell
phone?
Yes, you may use your cell phone at designated times; however
camera usage is not allowed to protect confidentiality of other
clients.
Do I share a
room?
Yes, you will share a room with another client in the eating
disorder center.
Do you accommodate
for vegetarians?
We are culturally sensitive and will
make necessary arrangements for those with special dietary needs.
We have created specific meal plans for those choosing a
vegetarian, vegan, or kosher lifestyle. Our dietitians will work
with you to explore the reasons behind these alternative behaviors
surrounding food choice.
Do I go to
school?
If you are in school, we will assist you in working with your
school to obtain individualized packets. There will be designated
times in the program for you to complete this work so you will not
fall behind in school while in treatment.
Can I
exercise?
Exercise depends on your individual plan, decided in coordination
with the Medical Doctor, Therapist, and Registered Dietitian. We
encourage healthy lifestyle and appropriate exercise; however the
amount and type will be determined by our Medical Doctor’s
assessment of your medical stability and level of recovery. We want
to ensure that we choose an appropriate exercise that will not
further compromise your health and recovery.
What should I
bring?
Our Admissions and Referral Coordinator will
email or mail you this information prior to your arrival at our
program.
What should I
expect when I arrive?
When you arrive for admission to the program you will begin by
meeting with both a staff member from the eating disorder program
and the business office to complete admission paperwork. You will
receive an orientation binder, complete forms and have question and
answer time. On your first day you will be assigned a Peer Mentor
to assist you in becoming part of our recovery community. We
will give you the names of your Individual Therapist, Family
Therapist, Dietitian, and Psychiatrist. Within the first 24 hours
you will have a physical examination, nutritional assessment,
psychiatric assessment, and schedule an appointment with your
Individual Therapist.
Can I do
laundry?
Yes, if you attend our inpatient program you will have access to
our laundry facilities at the hospital.
How do you
know how much I should eat?
Upon admission you
will fill out a nutritional assessment which the Registered
Dietitian will use to complete an individualized meal plan for you
based on your unique needs.
What is a typical day
like?
The inpatient day begins at 6:30 am when you will be awakened for
vital signs, showering, and preparing for the day. Your therapist
will pick you up at 7:30 am and prepare with you for breakfast,
journaling, walk, and a snack.
The partial hospitalization group arrives at
10:45 am and organized groups begin at 11:00 am and continue until
7:00 pm. Lunch and Dinner are considered groups and will be a part
of the therapeutic experience.
Can I go on
outings?
The first week you are in the program there will be no outings.
Once you enter the second week of the program outings are expected
and part of the program for partial hospitalization and intensive
outpatient. If you are admitted to the inpatient program you will
be permitted to go on outings as approved by the Medical Doctor,
Therapist, and Registered Dietitian.
For any further questions, please
contact us at 1.800.235.5570.